Legal
Shipping & Delivery Policy
Version 1.0
Delivery Locations
We currently deliver throughout the United Arab Emirates.
International delivery may be available depending on destination regulations.
Processing Time
Orders are normally processed within 1–2 business days.
Estimated Delivery
- Dubai — Same day or next business day (where available)
- Other Emirates — 1–3 business days
- International — Delivery times vary according to destination and customs clearance
Shipping Charges
Shipping costs are calculated during checkout.
Tracking
Customers receive shipment tracking information once their order has been dispatched.
Delays
PeptiVA is not responsible for delays caused by:
- Customs authorities
- Courier providers
- Events beyond our reasonable control